Understand & harness communities
Venessa Paech is Australia’s leading online communities expert.
A seasoned community manager, strategist, researcher and educator, she helps leaders and organisations understand and harness the power of communities to meet and exceed their goals.
Why work with Venessa?
“Venessa possesses vast wisdom and expertise with the unique position of researcher and practitioner, enabling her to deliver unique and valuable strategic insights to drive business and organisational success. A highly regarded industry pioneer and leader, Venessa has driven online community management in Australia. She offers unrivalled consulting and advisory expertise.”
“Venessa is a master and true pioneer in the field of community management. I am proud to say I learned all of my best community practices from Venessa. She exemplifies a strong leader - deeply knowledgeable, tactical, patient, and above all, human. ”
“Venessa has consistently provided insightful, strategic and actionable recommendations. Her one-to-one consultation and coaching model has been a perfect fit as every interaction is deeply relevant and meets us at our point of need. Customised support has met my personal development goals as well as our organisational need to build internal community management knowledge and capability. Venessa’s reputation as an expert in this industry is well earned and the ROI from engaging her one-to-one services has been undeniable. ”
“Working with Venessa is exactly what our organisation needed as we explored the possibility of developing an online community. Venessa is excellent to work with - collaborative, consultative and a great communicator. We really enjoyed the process and are very pleased with the strategy that was developed for our organisation!”
“Venessa provided essential training in community building for us just at the moment COVID19 forced us online - and it was great to have her guidance in working through these challenges.”
“Venessa has give me deep understanding of community management purpose and practices, informing my knowledge management clients and projects. She has helped me show the value of community management.”
Community management students
“Venessa makes every class, ever concept, every theory so relatable that it didn’t feel like learning, rather just understanding as if common sense - for me, once I understand something, I would never ‘unlearn’ it. She has guided me along a path which I never knew existed and now that I know, can’t think of anything better for my career.””
“My practical understanding of community has radically transformed from a marketing buzzword to comprehensive insight into the strategy, design, measurement and management of these thriving online spaces.”
““During training Venessa been a constant source of support, knowledge and guidance. Her authentic, down-to-earth manner and empathy ensured successful learning outcomes. I would not hesitate to undertake study with Venessa at the helm.”
“Venessa’s training has exceeded my expectations and has been the most useful and practical subject I have undertaken to date.”